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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool!!!!
Very beautiful and quality in a black box on black velvet. Took first myself, and now as a gift. my favorite earrings.
Delivery is very long turned out to the leningrad region, i had to open a dispute but the earrings managed to come
Beautyful
Beautiful
The goods came. Thank you.
The order is very satisfied, packaging, design and delivery time is also super. Thank you very much!
Earrings lovely
Earrings are beautiful! Come quickly! The gift was not put, although always laid
Earring as the picture. Between color and bezbarwnymi eyelets is break CA 0,5 cm.
Very beautiful and quality sergi
Oh, great. The description is very correct. Shipping in box with very striking details and in estimated time. The quality of the earrings is very good a, very nice model, excellent finishes and at a good price. Phenomenal salesman. Highly recommended product and shop.
Yellow earrings are very good for everyday wear. Suitable for everything. Very strong fasteners, very happy. Because aliexpress bought a lot of earrings and everywhere i was disappointed with the fasteners that had to be repaired. Look earrings awesome!!
Beautiful earrings. I got what i wanted. Delivery was true without a couple of days 2 months. Who is ready to wait, i recommend. I bought in a group with a friend of 1.33 €, that half of the current price. Come in the box.
Beautiful earrings!
Four months passed and my package has not yet arrived. The store is honest, quickly returned the money. I really wanted to get earrings.
Power krásné
Delivery almost 2 months, long. The parcel came opened and taped, but the goods are in place. Earrings are beautiful, there is a small marriage, a small pebble is glued unevenly, but after the last time it was not at all, it's already nonsense. With these earrings you need to walk neatly, the stones from them easily fall out. From past earrings dropped 2 stones, wrote to the store, promised to send new ones, waiting. Earrings are charming, the stones are not cloudy, sparkle and shimmer. In general, i'm happy, thank you to the seller.
Excellent quality