SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adlifeshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love them. once I got a size 9 because I'm 25cm long but they were to large. now I got size 8,5 (24,5cm) and they are great
Shoes with marriage and smell of glue.
I love it! Beautifull color, good Quality. Fast shipping.
Jerome commander this is not correct
Beautiful.
Fit very wide, my foot Measurement 27 everyway and I took fit 10.5 to 26.5 sqcm yet is really too big (at least 2 cm more), so honestly I don't know if I will put them, try with suoletta. For the rest of the shoe itself is not bad, is very high so you have definitely saperci walk, somewhat smell strong but okay. Recommend to the store to revise the sizes because they are not proper to my notice…
The shoes are good, the quality is normal, the smell was but not deadly. Absolutely not small. At 35.5 ordered 36-were bolshevaty. But this is my mistake, not the store.
Beautiful shoes. Excellent quality. They arrived in almost a week! Super fast shipping!
Great
Ok
Perfect shoes, very excited! Fast shipping , right size! Thank you store for amazing shoes!
Amazing. Just like pic. Took about 6 weeks to arrive.
It took spain a month and a half, i use a 37 and they're great to me, but for a wide foot they wouldn't be worth it. The tacon is pretty high, but they're comfortable. It smells like plastic at first, though in an hour the smell goes away. Terminations are better than i expected.
Perfect fit. Took about four weeks to receive. Shoes smell like chemicals
I love them! They are super nice, the quality is very good, they arrived very fast in 10 days. They're perfect in size. They have very good price for quality. I highly recommend the store.
Beautiful, sooner than expected
I arrive very fast and it's just like in the picture. Even though i didn't think it was that low they're still fine
Great shoe! Very nice porter
fits perfectly. nice color and very comfortable. no regrets
a little uncomfortable but they look amazing!!!
Top gorgeous take a bigger size
Shoes for their price are good, the color of the photo slightly distorts, on the leg 23.5 took 6 size, on the shoes 36 size is indicated, straight fit perfectly. 10.5 cm heel
It's beautiful.
Super booties, for anyone who the varies with the size of advise you take your normal size. I have typical 40 and so zamówiłam (although according to tabelki powinnam take 41, because this insole 25,5) 40 fit perfectly. Color more różowawy than nude/beige. Everything just fine, shoes are great, and took my regular size (not the one from the mesurments table) and it fits perfectly. The color is a bit more pink than nude/beige, shoe and don't mind.
Perfect shoes, size was perfect and I’m in love with them. They look exactly like on pictures and are very comfortable! Great price as well ;). Thank you AliExpress once again