- Personal Care
- Women’s Clothing
- Men’s Clothing
- Kids Fashion
- Matching Family Outfits
- Acessories & Watches
- Bags & Shoes
- Home Supplies
- Celebration and Party
- Mobile Phone, Accessories
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes are not bad., for such a price .. There is a true smell, but i think it will fade. Packed very well, on the road not wrinkled. thanks to the store...
There were 20 days in ukraine. Description accurate, for this money a good quality. There is a little smell of chemistry. Malomerit, took 7,5 (38) in fact they are on our 37th. Very comfortable shoe.
Shoes on a narrow leg, ordered 35 size was large, it was the fault that confused. In general, good shoes.
Perfect. Better than in the photo
Very good quality, comfortable beautiful thanks
Beautiful shoes I advice
A little big
Better than in the picture. I love them. Recommended
a lovely pair of shoes, I would say take at least 1.5cm up than normal size or contact the store but I recommend and great customer service.
Width of the shoes is very small. European sizes should take size(s) bigger than advertised. For the rest all good.
oh boy...the shoes are dreaming! very high heels ( loved it ). Ordered size 9 = size 37 at Brazil. It so soft and fits pretty nice! I am so satisfied with the order that I will already search for more pairs of shoes from this store to buy ( price is worthy ).The package is extremelly safe and they sent gifts too! BIG THANKS DEAR SELLERS! YOU ARE AWESOME! ☆☆☆☆☆
Very amazing beauty, the price is really cheap, very lucky to be able to get such beautiful shoes, thanks.
Great shoes, dress on make people more beautiful, very beautiful, the size is just right, thank you very much, I hope you will like it too.
Shoe is as described... I’m a US size 10, and I chose the exact size but it’s a little loose, so just order a half size lesser than your size if you have narrow feet like mine, otherwise stick to their size chart! Overall, the pair looks exquisite!!
Very nice. Size 38 same as in europe. I look perfect. Recommended. I'll ask for another pair for sure.