We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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très beau , belle qualité , très grand ! je l'adore
Пришел рюкзак невероятно быстро, 4 мая заказала, 13 уже получила. Упакован хорошо, нет торчащих ниток. Подарок продавец не положил, но я ни капли не расстроилась) Думала рюкзак будет чуть меньшего размера, т.к брала для прогулок. В целом на 5+)
Идеальный рюкзак! советую!
качество отличное, доставка в Спб за неделю. спасибо
Офигенный рюкзачок!Цвет показался чуть темнее чем на фото,а в остальном все супер,как и показано!Продавец общительный,отписался что отправил заказ.Спасибо огромное!!!
Рюкзак идеальный, описанию соответствует. Был очень добротно упакован, без лишних запахов. Ни изъяна. Все супер!
отличный рюкзак. пришел за 2 недели в екатеринбург. все хорошо прошито, никаких ниток. запах ужасный внутри,но проветрила и стало хорошо. внутри один отсек и 2 открытых мелких кармашка.один на молнии мелкий. снаружи карман на молнии со стороны спинки и внешних на магнитных кнопках.я довольна
хороший рюкзачок, продавец понравился, быстрая отправка и отслеживание
Рюкзаком довольна, пришел за 1.5 недели.
Отлично
Красивый рюкзак. Был небольшой запах. Доставка быстрая.
Рюкзак отличный, дошел за восемь дней. Продавец общительный. За такую цену довольна на все 100.
Спасибо. Хорошие рюкзаки!
Просто супер рюкзак! И Доставка просто мгновенная! Чуть больше недели до СПБ! Спасибо огромное, всем рекомендую
Рюкзак хороший, материал приятный. Единственный минус подкладка внутри шуршит, но это ерунда. В целом все супер, не жалею о покупке
Отличный, шикарный, фирменный, спасибо!
Думала, будет больше
Mooi stevig rugtasje. Mooie kleur. Iets kleiner als verwacht, maar erg leuk!
Chic
Simple chic backpack
Excellent backpack, taking into account the holidays arrived quickly. The store did not put any gifts. The seams were smooth, the air and dust were. The smell faded instantly
The backpack looks great, clearly more expensive than 15 dollars) was a small smell, but quickly disappeared. Inside the lining is certainly not very, but it is imperceptible and in principle does not affect practicality. Color as in the photo, pale turquoise
Quality, small backpack, came in 20 days, 100% coinciding with the photo of the store
For the second time i order this backpack. The first ordered in 2017 in spring. How i bought it every day before the end of the summer 2018. Broke off the clasp, because something was always a bit. For 900₽ backpack is excellent, comfortable, high-quality, without odors, well packed. Color blue-gray. I advise!
The backpack is excellent. The view is not large, but roomy. Material quality. Inside the lining is not quality, but not critical. Threads do not stick out. The backpack came oooochen quickly, very pleased with the fast delivery. Purchase is happy!