Size Info
| Size (cm) | 5 | 6 | 6.5 | 7.5 | 8.5 | 9 | 9.5 | 10 |
| Foot Length | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delighted with this shoe))) for such a price it's just the best gift) boots are cool, the skin is soft, we have similar will cost 2-3 times more expensive) leather naturalka, soft, inside took m lining) i think i will definitely order my mother and myself) the store 10 +++++++++++++++++++ recommend, i recommend and once again i recommend) By the way, please note, many other sellers of these boots in red there are locks of black color, and here everything under the color is red)))
Do not malomerit. go in size
Very pleased) comfortable, natural leather. Red-well, straight scarlet some, calling))) but still loved them!
Super!!!!!
The order was less than a month. At first, when wearing it was not comfortable legs, but after the shoes in the shape of the foot stretched, i do not care, very comfortable. Quality at 5. there was a smell, weathered. A little fur was lazy. After work in such shoes, the legs rest. I hope for a couple of years enough.
Thank you.
The parcel was about a month. the product description was accurate and the size corresponds to the specified. I did not go to the post office for the parcel, as the courier of the transport company brought it straight home. very nice. Thanks to the store for the gift-put the trace. i recommend the seller.
Super, take it will not regret. The size grid is the same. Delivery by courier to the house.
They are perfect!!! Soft, comfortable. Slightly confuses the smell of shoes, but i hope it will quickly fade.
Thank you, i received everything and liked it!
My favorite shoes came to me!!! Adult girls with a wide and high leg! This is our shoes!!!
Good, light shoes on a wide leg. I recommend the product. The store-5. Thank you and good luck in trading!
I order the second! Super quality! These took my mother on a broad foot! Very close! Seller recommend and thank you!
Good! Thanks!
Thanks to store for super fast shipping order and shipping. Boots decent, neat. I wear 35 size, i ordered 5,5. Just right! My foot is not narrow, with a high rise. The width is good, and in the fingers even free. Let's see how they will be worn, and in general the order is happy.