We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is super, very beautiful, stylish, the packaging is reliable, as a gift the store put the bracelets. I recommend!
Beautiful watch
The watch was as described but unfortunately received it damaged. I couldn't close the bracelet. Great communication with the store who asked if I wanted a new watch or the refund. I'd suggest the seller to anyone.
Very beautiful!
The clock liked, as always.
Watch מהמםםם arrived כעבור Weekly
I ordered four hours for gifts, but they are stuck when sending. I wrote to the store, he in turn wrote to the carrier, and it turned out that the parcel was lost when sending. But i asked the seller to send the parcel again, which he did. Many thanks to this conscientious person, for honesty, because i ordered the watch for the action at the end of march, and received a new order 20 days after sending, my gifts came on time and at the same price. Successful sales and prosperity to the store and its owner. I strongly recommend the product and the seller.
Ordered 19.04, received 30.04 in voronezh! Lightning delivery! In these hours i fell in love when i saw my mother and decided to order myself! Simple, but at the same time beautiful, elegant, stylish, sound! The strap is adjustable, but i do not advise you to do it yourself, it is better to go to the master! I ordered black, silver sister! And those and others look great! The store umnichka, always in touch and acts in the interests of the buyer! This is not the first and not the last order! I have already 5 hours from this store and all cool! I'm happy and happy! Thanks to the seller for the promptness and quality goods!!!
Ordered 31.03, received 17.04 in voronezh! Watch good, beautiful, elegant, look awesome! The order was mom! We really liked!!! I will order and myself such! In general, this store is chic! We order not the first time! Packed on conscience! The dial is in the film, in the box itself, and the package with a puffy!) everything comes quickly! And always puts a gift! Thanks to the store for the promptness and quality goods! We are very satisfied!!
Quality, beautiful, elegant watch! On the handle look great! Came in a box, and as a gift a chain on the neck. Delivery 3 weeks. With all coupons for sale cost 330 rubles.
good quality.
Thank you, very good store
Cool clock
Excellent Product, quality elegant appearance.
I liked the watch, but to adjust the size of the bracelet i had to memorize))
Very cool watch just super description precise strap iron thank you very much came the product very quickly recommend to everyone