We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice tops!!
Excellent sweatshirt, the material is dense cotton with insulation, the pattern is a sticker, but very high quality, pulled with all her strength, nothing burst. Size 110, we are still great.
Super!! The size matches the measurements indicated.
Quality is good. Go size in size, do not malomerit.
Pleasant to the touch. Color-rich
hermoso
fast shipping item is same as description..
Excellent long, cost for 140 R. With coupons
Svitshot excellent quality, dense, the seams are all even.
Thin. In size. Fast Delivery
Nice sweater! Tight! The size corresponds! Delivery three weeks in Krasnodar territory!
Looks cool! Neatly packed, thick material. Great price! AND came very quickly. Highly recommend
Mega polecam
Quality is good, ordered size 90-100. In fact received 100. Delivery to Kiev for 18 days to ukrmail. The track was serviced until the compartment. Seller recommend)
The quality is excellent. The fabric is pleasant. Delivery is very fast, the track was fully tracked.
Zamówiłam 16.09.2020, delivery 6.10.2020 3T as 98/104cm
Nice sweatshirt
Good blouse, dense, bright, size matches
Fast shipping, which in the photo, good quality.
It's super soft, I love it.
Quality as always beautiful at orangemom, the sweatshirt is dense, bright. The seams are perfect. Many thanks for the share, already a lot of things from the Orange mother, everyone is perfectly worn, when washing, do not color and do not shed. Babies in them feel cozy.
Nice jacket
The parcel came to Kislovodsk for a week, took in pochtamat. The jacket is thin, with a warm jacket will be normal. For 3,5, the growth is 102, the weight is about 20 kg slightly larger.
Is very good
Just lovely thank you