- Personal Care
- Women’s Clothing
- Men’s Clothing
- Kids Fashion
- Matching Family Outfits
- Acessories & Watches
- Bags & Shoes
- Home Supplies
- Celebration and Party
- Mobile Phone, Accessories
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shoes are wonderful, fully correspond to the pictures and description. Quality good size on the foot 26.5 took 12, came up perfectly. Thank You
Beautiful mules. Quality. Fit in size. Come very quickly!
The order came in 16 days. Well served. Shoes are not bad, the only thing-terribly smell of glue. Soft, at 37 took 38 and guessed, but my leg is wide. For your money is very good
There's a smell. The size of the norms.
Shoes are not bad. Delivery to st. petersburg three weeks. For such a price excellent shoes)) thanks!
Shoes are very stylish, soft. When unpacking a very strong smell of glue, but it is weathered. On the russian size 40 took 10. slightly narrow in the sock. Track tracking, delivery to spb in 2 weeks.
Delivery is fast. Quality is good. Put a gift, thank you.
Shoes are stylish. Executed very carefully. Come quickly. thank you.
Very beautiful shoes, soft, the foot is comfortable, the size table matches, the color is "delicious"-creamy. Thank you store!
The order is satisfied, everything is done neatly, the delivery is fast. One minus-they creak, maybe with time the creak will disappear?
Excellent comfortable shoes for the office, on the street i will not dare to dress, all the same covered heel. Very soft, took the size 9 to the russian 38-at first it seemed that it was too big, but during the day the leg swells a little and still comfortable. For such a price there are no shortcomings! Delivery to st. petersburg took 17 days
Aaa, they are cool, for their price-the quality is excellent, soft, nowhere presses, i recommend the store unequivocally. At its foot 25.5 took 41 size, straight very well sat down, the leg is very comfortable. Confused only the moment-made a couple of steps and remained creases, but everything is justified in any case by the price and convenience
Shoes are very cool. But!! At my foot 26 cm came shoes for 2 cm more!! The store said send back at his own expense) but the delivery from st. petersburg to china costs 1000 rubles)) i refused, then the seller gave a discount on the next order)) we'll see! While i put 5 stars, if the seller does not give the promised discount, i will add a review)
Very comfortable shoes! Shipping 2 weeks
Delivery is fast, packed just in the package, but not deformed. The length of the size corresponds, but on the foot without a sharp bevel of the fingers are narrow in the sock. So on a narrow foot it is necessary to take in size, and on a wide + 0,5 cm.
Delivery about 20 days to st. petersburg. Quality is good. On the foot of 23.1 cm took the size of 6, all ok, less is not necessary. Usually i wear 36-37, these are written 37. The size was chosen by itself, the tc had an unsuccessful experience with the store's recommendation, in size it does not focus, unfortunately. The color is not the same as in the photo, darker. The goods are satisfied.
Quality, super fashionable. I am very happy with the purchase