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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adlifeshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The cover is excellent, dense, soft. Corresponds to the description. Delivery to Moscow 7 days!!! Recommend.
order on 29May received 19June. Good quality sofa cover. Love it.
Cute, soft, type peach skin, fabric elastic, recommend, good supplier.
There was a parcel about a month, the quality of the fabric is very pleasant, but I believe that on my sofa, which 130 cm wide smallest size is small. But I'm still happy)
Everything is fine, the quality of the product is super, dense, soft material) went very long because of the situation with the pandemic
Super. Delivery is almost 3 months, but the result is pleased. Pleasant to the touch, the color corresponds, sewing neat. Thank you!
The color as the picture, very pleasant to the touch on the sofa suited perfectly, I am satisfied
Thank you all great! I like, consider the armrests, took on 4 seater sofa cover (we have three seater but armrests and back voluminous) did not lose!
Very good. The quality is very beautiful. One month for this, it's a good deal!!
Delivery 1,5 months. Good covers for their money, but in the black color the garbage can see horror, it will vacuum hard.
Beautiful! Fabric soft. See videos on my channel: YouTube: Regina Ferreira 5
Delighted❣️
The order went very long, almost three months to Belarus, I think it is the problem of mail, but the order is satisfied
good quality, shipping fast, refund money back if not following condition.
Shipping is long, the case itself is wonderful, recommend.
Good Cape, soft, comfortable, but incomprehensible in size, maybe not on my sofa?
Chool super: m'yakenki, on the rlzmiras of Yushu pydyishlo; recommend
Great quality arrived on time
In Primorye the case reached in 20 days through Novosibirsk, the track was tracked. No foreign smells, packed in the package.
The fabric is quite dense, the touch is pleasant, stretches well and takes the shape of any. The curved back lay on it, as if they were cut on purpose. On my sofa even a large cover, all excessively collected from the back)))) how much wear resistance will show the time, and to date i am satisfied, the sofa fits in color under the available for small money and now it does not fall out of the overall range.