We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They're very nice, they look great, i 've washed them in ra wash and perfect, neither deshilachan nor anything
I got curtains at the post office. With the store agreed the sizes, i did not expect that so quickly the order will come. beauty is extraordinary. Look like a wedding dress. Suitable for both tulle curtains and full curtains. The seller looked at the gradient curtains, by the new year i will order. The seller is excellent, sociable. I'm very glad, we have not seen such beauty in the salons of curtains. Vem liked it. Photo i can not put something i do not understand in the settings. I'll take it on another phone, i'll add a tip.
Original curtains-tulle. I bought it in a bath, more comfortable with them. On the fabric: the flowers are sewn on a soft tulle-net, but since quite thick flowers from kapron, the tulle is quite dense. Color-snow-white, where there were threads sticking out and the bottom was sewn not neatly, i changed. In general, the purchase is happy, a very original idea, we have not met such. Delivery month. Track tracked.
Curtains went a month to sakhalin. For a long time i looked at them and finally bought it! Very beautiful, gentle. Roses are sewn on a delicate mesh veil (((this is my characteristic!)))) with the store communicated about the choice of hooks under the curtain, everything was done as it should. The size of their curtains found on the site from the seller in the description, it suited me, so nothing changed. In general, i am happy and soon hang my curtains, while i decided to wash a little. Photo hanging curtains zakinu later. Thank you very much to the seller and who likes such a theme of curtains, you can safely buy!