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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Smells of rubber
Normally, only one toy with marriage (hole and does not squeak)
Good toys are all squeaky)))
Very cute, entertaining for the baby shower.
Super, delivery to Grodno 2 weeks
All is well, only one marriage
Gavau. Viskas puikiai
Already second time order these toys, and SA one much better than kupowanych eg In Pepco due to longer uzywania and smaller exposure to the formation of mould inside.
Small, and the quality is so-so, expected for better. A shipping fast
Lovely toys with squeegee, a couple of spare squeegee put. On a pair of pieces a little not clearly paint, but not critical. Super, I recommend.
Very pretty, I love them
Rubber is very thin, even afraid to give the child. There were four more whistles in the bag, apparently spare. Toys are small.
I like them
ok
Thank you! fast! high quality!
Tiny animals, very cool and mięciutka rubber
The item is not tracked after arrived in russia, there is smell, for swimming will not fit, we will play in the sandbox.
Perfect Well received 13 quantity, smaller than I thought but good anyway. Thank You
Good toys, but please note that the size is small enough
For such a price will come down. One toy does not squeak, marriage.
cheap and good
A little bit, guys.
THANKS!
Tokie grazuciai IR nedideli
Were less than i thought) but in general it will come down