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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adlifeshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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The product corresponds to the description. Nozzles made of thin metal and where too small holes, bend. In general, the product is good, did not even expect such quality.
The extruder is cool. On the way 1,5 months to ISK.
The parcel was a month. Track tracked. In appearance, good, when you twist empty-vibrates))) the nozzle is an asterisk in the kit
The extruder came quickly, in a month. The quality is just worth its money, the plates are thin, but there are many. I haven't tried it yet.
The parcel arrived in 28 days. Corresponds to the description. Came without packaging, just in the package, took for polymer clay, the extruder creaks, maybe Clay won't squeak like that. Nozzles are thin very, I hope they do not break immediately)
Very durable. All as in the description.
Everything is super, the device is whole, it came quickly. Nozzle with a star is many thanks!
It's very good it makes a little noise but I think with a little lubricant it would burn. I haven't tried it yet.
Looks very high quality. In the set of 20 nozzles. Not yet used. Seller Thank you!
Products and Service excellent, riordinaró short time definitely.. Thank you infinite
Cool extruder! It's been a long time ago. In Peter such 1,5 thousand worth
Everything came safe, liked
The goods went less than a month. The product corresponds to the description. Included: extruder and 20 nozzles, including in the form of stars. The tool is used to work with polymer clay. The result is very pleased. Recommend!
Looks very high quality, until tried in the case. Reached the parcel to Orenburg region in 25 days.
Thank you, the goods have arrived!!! The nozzle of the star is there! The product came for a month in Stavropol territory
It went a long way through Latvia but came in handy packed in bubbles and thin black package
The appearance is excellent, in the work has not been used yet, later I will add the review