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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adlifeshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very long time to arrive, but good product to clean the fruits and vegetables that I use in my smoothies.
Excellent quality and fast delivery. The product is very useful and folds perfectly where you can hang it
As the description itself, it is saved very compact, easy to mount and use
Good colander, fast delivery. The first six months later was torn on the seam, I hope this will last longer
Like I expected. I like everything. See the sizes on the photo
More than one month delay on shipping time. No possibility to cancel the order due to delay
The quality is excellent. Does not smell like silicone or plastic. Silicone is thick, durable
very nice, good quality and it is as decribed, i recommende
It came a month and a half. Corresponds to the photo and description. The quality is normal. But here she came to the marriage... 5 * only for returning some of the money
47 days shipping time Quality and workmanship is very good
It's up to m. Lviv for the second of the myasyatsa translator of ukrsprat (taking Z viddylenna). All the rest of the description. The likeness of such a... The plastic of the cooking yakioses, and the elastic rubber to take a ton I do not blow the jakioss, at the dowry hour of explatatasys do not blow.
Good things, haven't tried yet. There are not enough holes on the sides. And so-the normal thing... as an addition to your colander.
The Sita-resheta-hzcheit itself is of excellent quality, compact and convenient to use. Delivery took more than 2 months. Sad sadness. I recommend the product.
Looks nice. The colander came without damage. Let's see how it will be in use.
The colander is good, but you need to get used to it. The handles are very small, so it is not very convenient to keep it. The walls bend, so filling the colander is better not more than 2/3. And yet, the silicone is very much dyed from tomatoes and other bright dyes.
Nice, light, compact colander. Conforms to the description. Delivery to Ukraine took a month at ukrmail (with SMS). Recommend it.
Very comfortable thing, I am very very very satisfied, delivery 2 weeks, no unpleasant smell.
The parcel came to Moscow in a month, the track was tracked overall. Good. Packed was in one thin package, so there is a scratch and in one place the rubber is slightly peeled. Bought for 100 R, so norms.
The product is exact to the description, all perfect
Good sieve, comfortable, folds perfectly. Silicone with plastic.