We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We absolutly loved the dress. It is just like the picture, beautiful details and terminations. The communication was very good as well. Always showned the willingness to work with us and gave immediate response.
Perfect. As on the picture... super quick delivered. Thank very much
Im very happy with the quality and would definitely recommend.The fit is perfect, too! I cant wait to my big day!!!
Beautiful the dress!! Thank you very much,that is even more beautiful than I expected!
woooooooow your faster and excellent .. thanks my friend.
The dress was beautiful came exactly like the picture, in my eyes it looked way better then in picture. Was happy with what i got!
the dress is so beautiful. same as on the pic. arrived on time. i will recommend this dress to any bride. Thank u very much!
Perfect! I'm happy ! Good quality. Thank you .
Beautiful dress, exceeded my expectations. goegeous!!!
It’s AMAZING!!!! Exactly like the picture and prettier than I thought! Seller was very nice and attentive. They sent me the petticoat as a gift as they promised. Very good choice love it
Very beautiful dress, perfect material, well sewn, attention to details, well communicate, love it soo much. I will share some photos later .
absolutely amazing dress, looks so much more gorgeous in real than the photos, perfect in every way, just like my wife to be.
The dress is so gorgeous,honestly I am so worry shopping my most important dress online,because I am afraid will not same with pictures.i have worry until get the dress.When I open the package,it is really really surprise me,so beautiful a dress,it is shiny,the details is wonderful,nothing can be complain,i can't wait for my big day,that will be most sweet Memories in my life,thanks again my friend.
The dress is beautiful, with finishings nicely made and perfect fit. I ordered the personalized dress to my measures and are accurate. Fabric is very pretty lace, looks quality nice. Really is a dress that meets with the characteristics of a dress much more expensive boutiques of prestigious. Highly recommend.