| US Size | 4.5 | 5 | 6 | 6.5 | 7.5 | 8.5 | 9 |
| EU Size | 34 | 35 | 36 | 37 | 38 | 39 | 40 |
| Feet Length (mm) | 220 | 225 | 230 | 235 | 240 | 245 | 25 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful shoes. They had an odour of glue, but after 30 minutes the smell has gone. The size matches.
Excellent sandals, soft, light.
Fits perfectly.
Good sandals, but very small. At 38 size took 40 and in butt.
He's here fast. In principle they seem comfortable
The product corresponds to the price. Dimensional grid is correct. For a narrow leg a little wide, but not critical, you can wear. They look good.
Sandals just super!!! The largest size ideally approached 41 on the full leg. Look at the leg perfectly, comfortable, feminine. I hope to be worn well. The lace is not the same as in the photo, but in a flower under the color of sandals. It can be replaced, because. It's just a ribbon that runs into holes.
They are a little differ from the photo. The stripes are black not white.
Everyone is happy, everything suits.
Shoes are super Light Wogole. not feel them on legs. Workmanship very nice nothing odstaje none glue NITKA or something in this style. Are poprostu beautiful I fell in love with them. Rozmiarowka such as in Poland. delivery time to Polish 2ttyg very fast
bellas
Surer shoes. I'm very happy
The perfect number, they're very nice, the only thing that unleash a lot of glitter, but they're very comfortable and the price is great. I recommend them
From 09.04 profit 25.04. Where you can see glue and ribbons you need to sew, process. But sit on the leg comfortably. The only thing i would take is the size more. I have 37-38 ordered 7.5. Ribbons that wrap around the leg in the flower, and then i was worried that the beige will
Glued inaccurately, but very beautiful. On the leg look good, but strange: 22 cm, wear usually 35 size, ordered 36-so the sock climbs, it seems that small. But still beautiful, so i will wear that now.