We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always, everything is at the highest level!
Cool sandals!!! The size approached, took on 35. Look chic, on the feet comfortable!!!
Comfortable shoe, well on a wide leg.
I fell in love with them! Very beautiful! The size corresponds to the size range of the store. Packed very reliably-the shoes were not deformed when delivered. Delivery two weeks! The seller made gifts. Thank you! I highly recommend this seller! I ordered from him more mules and ankle boots. Mule's already here. It's a fairy tale!!! Ankle boots on the way.
same as described
As in the picture is excellent
All as ordered thanks to the store i recommend
Thank you very much very beautiful slippers. Special thanks for the gifts. The size grid corresponds. At 25 cm. Suitable 9.
7 size is 38 perfect
Excellent shoes, really liked. Fit perfectly
Oh, how afraid i was. ordered specifically on the size grid (i have a foot length of 24 cm), the leg is narrow. approached as best. i'm happy. delivery 3 weeks
Expected a different color. In the picture it is just red, and came a little different (the photo is visible). Impressions did not spoil it, so i do not shoot the star. Packed in a puffy bag, branded and separately each barefoot. The store sociable, specified the size, reported the delay of dispatch, extended the sr Oki and to the order added a pleasant trifle in the form of gum for hair and silicone for shoes. The only negative-branded package has a very stale unpleasant smell. But the shoes in two hours no longer smell. In general-i recommend the seller. The goods are satisfied.
Shoes came a little wrinkled, the size corresponds to the size table, on a narrow leg, comfortable, i doubt that the material is genuine leather, the smell is present, but in general satisfied, the store put gifts, thank you...
Thank you very much. By size
Beautiful. Soft leather. I recommend
Fast delivery, comfortable and beautiful. color dark red mother of pearl. on european 37 ordered 6 size. thanks to the store.
Really liked, beauty, such unusual, thank you
Super item. Sandals are just lovely beautiful, qualitatively manufactured, the color is simply extraordinary (took green) packed very well. Lightweight and comfortable. Plus i received three gifts, for them a special thank you. Well done, thank you very much to the whole team,