We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Very beautiful, just like the picture.
Very nice dress I am happy and satisfied, fits perfectly
Sukienka jest wspaniała! Sukienka ma 4 warstwy : Tiul, beżowy materiał, tiul w kropki i znowu zwykły tiul. Sukienka przyszła trochę za duża, ale to nie jest problem. Jestem bardzo zadowolona. Dodatkowo cena zachęca jeszcze bardziej do zakupu! Mam zamiar założyć ją na swój ślub ☺️ Sukienkę zamówiłam 21.06, podałam swoje wymiary i sprzedawca wysłał ją po tygodniu. Dotarła do mnie 17.07. Zdecydowanie polecam! ❤️
I am very satisfied with the dress. Dress are like on the photo, size fit well. good material for this price. Fast delivery. i recomanded it! :)
Very nice dress and fast shipping. Perfect thank you
Chic dress thank you very much, as in the photo, only from my chest 1KA with tension so almost the same effect, but all the same super, back awesome only Translucent panties, but it's not critical as clearly at the wedding they will be different) or you can dress a skirt, delivery fast seemed from order to receipt of a month in Krasnoyarsk
The dress is really very good. Qualitatively stitched, nowhere are the threads stuck. But pretty complex bodice, and lace and beads and sequins. I can't say it looks expensive. Although if you look at dresses from the salon, the same type is worth twice or three times more. She'll go to the middle class wedding. I'm probably this dress for Oden, it fits me, even do not need to stitch anything. I chose the size according to the table.
Heavenly, cosmic, just an incredible dress that is worth every cent! In my city the price for a wedding dress starts from 15 thousand hryvnia, I bought it for 3 thousand and happy. Well sewn on individual standards, I will not carry in the workshop. To a extent lush hem (beige lining and three layers of weightless tulle). Beautiful embroidery, everything is done very neat. A little stitching straps because of the sequins, but that's bullshit. Received the parcel literally in 3 days via DHL. Incredible dress!
Really great dress! Like in the picture, size is ok.
it's absolutely wonderful!
Perfect. Thank you!