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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adlifeshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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They're pimples, they carve small and you have to take a size or two more than you use, but they're very pretty. That is. You have to put something underneath because they're finite.
Perfect! All good in sizes. And quality!
Very very thin material but otherwise as in the photos
Very pretty the size corresponds I took a size above but I should have taken my normal size
Beautiful bright but synthetic (
Fast shipping
Very funny! I arrive very fast
Very fast delivery, pajamas fire, soon add pictures
The fine fabric. I ordered the size bigger than the size I normally wear and long great. I'm 1.69.
The fabric is very beautiful! Size is phenomenal! I loved them!
Just like in the picture!
The suit is much better quality than expected, the red color is beautiful, slightly shiny) it looks like cotton with the addition of synthetics, which is good. Only with the size a little missed, to my height 168, 88-70-90, size 44, in width is normal, but in length does not get a little in the sleeves and pants for a couple of CM. Well, come on, at home to wear is not so scary) it came to St. Petersburg in 7 days.
Everything came safe and sound! Corresponds to the description)
The custom sizes I asked for an M for my one S for my wife and a T9 for my daughter and they're perfect.
The costumes are very cute, though thin. Delivery lightning, take from Pyaterochka.
Came quickly in 9 days. The size is perfectly the same, I advise everyone.
Delighted with the pajamas and my kids more. I arrive in two weeks in Spain very soon I recommend 100%.
All right, the touch is very soft both inside and outside, the fabric is fine but it does not become transpatent if you follow size according to size chart you will not have porblemas, one week to arrive in madrid, 100% recommended
Just like the description, good quality. Although the fabric is fine it seems to be quite warm. The sizes have gone perfectly to the whole family. Faster delivery than expected.
They're not fat, and they carve one size less but they're very good
It's very finite fabric but it's fine
nice
He arrived in a week. Size corresponds to age. Fine material. Recommended, no doubt repeat
Like in the photo, sizes come as explained in the table. Great! Sent very fast
Mega quickly came! 11 days and pajamas were U Me! Quality adekwatna for money but wyglada nicely :)