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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Spectacular!!! Thank You, is really beautiful, done very well.
Very nice
Received only an empty box, but the package was opened and again sealed somewhere in the way. To the store there are no complaints, although the ring really liked and wanted to get it.
Very happy with the service. Thank you!
Beautiful anilloc. It has a perfect glow and shape. The combination of black and white stones give you a very original touch, and it looks very nice and elegant. It was for a gift, and the recipient is delighted. They come with a little box to keep them. I don't know if it's real silver, but it looks like a good ring. Very happy.
very beautiful ring
Very nice ring, czekałam only 17 days. Very fast delivery. Recommend salesman.
Item excellent
Nice product
Size 6 is 16. Good ring. It doesn't even blacken. I buy such metal for a long time. Very nice and neat
beautiful ring. very honest and nice store, best customer services. my first package was lost and the purchase protection was also ended but the seller send my another package.
I received the product I like it very nice
Good day the product arrived very quickly the product corresponds to the description but to say that this is silver nuuu i will not say it is necessary to the jeweler but very beautiful product is sociable recommend shop
Good
Everything is fine, very nice jewelry. Good quality and fast shipment. Nicely wrapped, I recommend
Chic ring! Very beautiful! Glitters not only the stone but also the coating itself. The size is the same.
Beautiful ring. I could not get to me, i did not wait for it, already and the money was returned, but i wanted to ring .. and here bats!!! at the post mass arrival of small packages))) and i have a ring. Hurray!! On the joys and in connection with the sale, i ordered in this store more trinkets. My husband said a gift for february 14. i'm waiting. And i recommend to everyone
The usual ring for your money. Pebbles are all in place, the size matches. Delivery well, very long-almost three months, i thought i could not wait.
The parcel went more than 2 months! The description corresponds! Seller recommend
The ring went 2 months. Beautiful! In the box. The test is worth it, but i doubt it's silver... Let's see how it will be worn
Great ring! Proven brand and responsible store, take here not for the first time!
Guys it's a bomb) it was about 1,5 months. Ring in a beautiful box, already ordered the next party for gifts)) the sample is worth, the design is just super. Very beautiful, for 130 rubles from burning goods-no words! I ordered the size 7, for 16,5 excellent, for 17 is also suitable. I recommend the store and the goods!)
Very nice, beautiful ring! Executed qualitatively. There is a stamp 925. Size 6 to 17 russian excellent. Sent immediately on the day of order-super! It came in a nice branded box. Thank you very much to the store!