We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very satisfied
In my mix 3 they work perfect
on Sansung Galaxy Note 10 works great
Good product and fast shipping
Doesn't support CQ3 on Note 10 Plus. The phone shows simple "charging" (not "fast charging", not "slow charging")
If you make the call when it is already connected to the phone does not create any problems but if you place it after you have answered, the microphone earphone is not working. Qando you use it to listen to the music and later it connects to the power source, you turn off for quache second and come into function phone speakers but only for a short time. All tested on my Galaxy Note 10 +. If you use the power insime to earphones, advice a Type-C cable with Connector right angle.
Good quality, order was recieved in Montreal in 11 days. Works perfectly with a Pixel 2, with charging. The audio is briefly interrupted when power is connected / disconnected. I have not tried a PD charging device. My only complaint is there was too much packaging.
Excellent product and the best works with Galaxy A80
Ergonomics ومنت assorted and ship mobile fast shipping
Very Good materiel and fast delivery
Item arrived in 1 week. Fast Charging and Audio works together perfectly. *Take note, fast charging works only if you connect your USB-C Charger Cable to the adaptor first and then connect the adaptor USB-C to Phone. I recommend this quality product!
Running either headphones or charging
Works perfectly, tested in Galaxy S9 and OnePlus 7 PRO! When put the cable to charge at the same time that the, takes about 5 seconds to everything work!