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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At a temperature of 0 degrees on the street, the cover got a stake and cracked in the end!
Quality seems ok, except it is really hard to open the zipper and it is almost not working. Also it has a horrible smell!!!! Hope it is not toxic for baby!!!!
At first glance good, but not yet tried,
the product fit nicely, I love it
it's great
All the whole, it came in 3 weeks. I would like to be more authentic, but in general, it covers the stroller completely.
I recommend
Waited almost 2 months (!) to Ukraine, Kharkov. Hurried with the order, without measuring the stroller. As for me, the raincoat is a little too small.
It smells strong.
Goods
Normal raincoat. Well stitched, threads do not stick out, there are no holes. There was a slight smell, but quickly faded. At the bottom of the fastening on the strings, the window on the lock, behind the sides is fastened with velcro. Delivery month.
thank you very much! Very fast delivery. I can only recommend.
Very quick deliver has a smell but overall ok
Everything is fine! There is a little smell, i hope it will go.
I loved this purchase, as in the photo and very practical and easy to put, being universal fits your car type
Super i'm very pretty, what i wanted, everything corresponds to the description i recommend!!!
Fits nicely for Valco Baby Snap4 stroller, but only if the sun shade is left on its standard position without opening an extra section. Quite intense smell of plastic, but otherwise a good product for the price.
i love it....smell nice .....very good
Fadt shipping, everything is ok.
The raincoat is good, but it smells strong, i hope it will fade
I ordered 07.03 and came to finland 27.03 to the post office. There is a specific smell but i think that it will air. Ideal for a stroller fits.
Good quality and fast shipping. Highly recommend.
The goods priyshov for the city to the country. Walk-super. Duje is pre-satisfied. I recommend both product and store.
Perfect thank you
So big, well sat on all the strollers. A little smells, but i think it will fade. Came a little less than a month, but it's because of the holidays of the chinese new year.