We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the discription doesn't do the dress justice, it's even more beautiful. my daughter is super happy with it. the company went out of there way to get the dress here before the wedding date by contacting me and helping me choose the correct shipping method. very satisfied, the bride-to-be, loves it. thanks so much.
Beauty dress. Czekałam on it almost two months, a month ago brałam wedding. Damage only, not in it.
Excellent Product, same as photography, very satisfied.
The dress is great, matches the photo, but came places with dirt stains, they wash off, only for this reason did not take the star. Fast Delivery
Great dress, I really liked it!!!!
The dress looks like in the picture. I am very satisfied!
The beautiful dress as on the model. And perfectly cut.
Very nice dress. Impressive quality compared to the price. Some little wires cut. Dirty back cord. I recommend it. Beautiful dress. You can't try it on your own. Very happy
Very beautiful dress. Stitched well, despite the fact that at the end of the seam there are threads, it is reparable. For such a price the dress is very good, the size suited perfectly, nothing should be overstitched. The purchase is very satisfied! Thanks. The order came quite quickly, despite the situation that arose.
Great for the price. No issues
170/58 kg, 44, closer to 46 size. Four-sat well. Dress your money definitely worth it. With the skirt will look at times better. Taken not for the wedding, but for the next anniversary + to be photographed. Recommend! 170/58 kgs. 4 - sat well. Dress looks good. With a petticoat it will look many times better. Bought not for the wedding, but for the next anniversary + to take a photos. Recommend!
From my customer "I'm amazed with it. Fits perfectly and very beautiful thank you"
it's a good quality. like description i recommend it.